Frequently Asked Questions

Checking Accounts

How do I open a checking account?

You can open all CheckSmart checking and our MyRate Checking® accounts at a location near you or online. When applying at a location, make sure you have with you:


  • Picture ID – (Utah state ID, valid driver’s license or current passport)
  • Social security card
  • Initial deposit

How do I move my personal checking account from another financial institution?

Changing banks isn’t as difficult as you might think. Call our customer care team or stop by your nearest branch and we’ll walk you through it.

Where is the location closest to me?

Altabank has 25 locations across Salt Lake, Davis, Washington, and Utah counties. Find the location nearest you.

Is Altabank FDIC insured?

Yes. Altabank is an FDIC-insured institution, which means each depositor is insured up to $250,000, though some depositors are eligible for more insurance coverage (for example, two people holding a joint account would be insured up to $500,000 with an additional $250,000 per beneficiary). To find out how much FDIC insurance you’re eligible for, visit the FDIC’s Electronic Deposit Insurance Estimator.